Delivery & Returns

Last Updated: July 2026

Delivery Information

At Perspective Prints, every photography print is prepared with care and packaged to ensure it arrives safely and ready to enjoy.

We currently offer delivery to:

  • United Kingdom
  • United States

If your country is not listed, please contact us to request a delivery quote.

Delivery Charges

United Kingdom & USA

We offer free delivery on all UK and USA orders.

International Delivery

Unless free delivery is offered, delivery charges for international destinations are calculated based on factors including:

  • destination country;
  • artwork dimensions;
  • print or framing options;
  • packaging requirements;
  • courier availability.

The final delivery cost will be displayed at checkout.

For larger-format artwork or destinations not currently listed, we recommend contacting us before purchase so we can confirm the most suitable delivery option.

Print Production

Every artwork is created specifically for each customer after an order has been placed.

Depending on the selected product, size, finish and delivery destination, artwork may be produced through our own preparation process or through carefully selected specialist production partners.

This approach allows us to maintain consistent quality while offering a wider selection of print sizes, finishes and presentation options.

Processing & Delivery Times

As every artwork is individually prepared, please allow sufficient time for production, quality checks and packaging before dispatch.

Typical production times are:

  • Standard prints: approximately 4–7 working days;
  • Framed prints: approximately up to 7 working days.

Delivery times vary depending on destination, courier service, artwork size and seasonal demand.

As a general guide:

  • UK deliveries: approximately 1–3 working days after dispatch.
  • US deliveries approx.1-3 working days after dispatch. Please note our USA orders are dispatched from within the US and carry no extra costs like duty and customs.
  • International deliveries from UK: delivery times vary depending on destination country and courier service.

During busy periods, holidays or circumstances outside our control, production and delivery may take longer.

Estimated delivery times are provided as guidance only and are not guaranteed.

Packaging

Every artwork is carefully packaged using suitable protective materials designed to help ensure it arrives safely.

Large prints and framed artwork require additional protection due to their size and may require specialist packaging and delivery arrangements.

International Orders

Customers purchasing from outside the United Kingdom or USA should be aware that international deliveries may be subject to additional charges imposed by the destination country.

These may include:

  • customs duties;
  • import taxes;
  • local handling charges;
  • other government or courier fees.

Such charges are the responsibility of the customer and are not included in the purchase price or delivery cost unless specifically stated.

Large Format & Oversized Artwork

Due to the size and nature of certain large-format prints and framed artwork, delivery availability and courier pricing may vary depending on the destination.

For oversized artwork, particularly international orders, please contact us before purchase so we can confirm available delivery options and provide an accurate quotation.

In rare circumstances, if we are unable to secure a suitable delivery option for an order due to courier restrictions, significant price changes or destination limitations, we reserve the right to discuss alternative arrangements or cancel the order and provide a full refund.

Returns & Refunds

Each artwork is produced specifically to order based on the selections made by the customer, including the chosen image, size, print finish and presentation options.

For this reason, we are unable to accept returns or exchanges for:

  • change of mind;
  • incorrect size selection;
  • personal preference regarding paper or finish;
  • incorrect product choices made during ordering.

This does not affect your statutory rights regarding products that are faulty, damaged, incorrectly supplied or not as described.

Damaged, Faulty or Incorrect Orders

We take great care to ensure every artwork meets our quality standards before dispatch.

If your order arrives damaged, faulty or incorrect, please contact us as soon as possible after delivery.

To help us investigate and resolve the issue efficiently, please provide:

  • your order number;
  • details of the problem;
  • clear photographs of the artwork and packaging where applicable.

Once we have reviewed the issue, we will work with you to provide an appropriate resolution, which may include a replacement, repair or refund where required.

Nothing in this policy affects your statutory rights under applicable consumer protection laws.

Incorrect Delivery Information

Customers are responsible for ensuring that all delivery details provided at checkout are accurate.

We cannot accept responsibility for delays, failed deliveries or returned parcels caused by incorrect or incomplete information supplied by the customer.

Where an order needs to be re-dispatched due to incorrect delivery details, additional delivery charges may apply.

Contact Us

If you have any questions regarding delivery, returns or an existing order, please contact us through our website contact page or email:

contact@perspectiveprints.com